FAQS
Do you ship internationally?
- No, We Ship only in Pakistan! For International Shipping you contact Us via Email or Phone Number
How long does shipping take?
- We'll receive your order and process it within 1 day after purchase. As soon as we ship your item(s), you'll receive an email from us with tracking info. Delivery takes 2-4 working days after item ships. Your order will generally arrive in 2-4 Working Days.
We DO NOT OFFER refunds while a product is in transit as it is already on the way to you. We understand this can be a long time, but it is worth the wait at the competitive prices we offer.
How much is the shipping cost?
- Free Shipping, All over Pakistan
- Our team will send you an email notification as soon as your item ships with a tracking number.
What is your return policy?
- We FIRMLY stand behind our products. Please see Shipping & Returns page for specific details.
Can I still make changes to my order after I have placed it?
- If you need to make a change to your order, please email us at info@huma.pk or contact us on our phone or on our whatsapp at +923007522236 and we will do our best to help you. We generally cannot make changes to your order after 12 hours of purchase.
Can I pay in my own currency?
- All of our prices on our website will checkout in PKR (Pakistani Rupee). If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issues and processes the transaction.
How secure is my personal information?
Safe Haven adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Didn’t find what you were looking for? Contact us at info@huma.pk